Política de privacidad

Refund Policy

We want you to love your ELANE purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Eligibility

  • Items must be unworn, unwashed and in original condition with tags attached.
  • For hygiene reasons, earrings and final-sale items cannot be returned unless faulty.

How to return

Email support@elaneboutiques.com with your order number. We will send you return instructions. Items sent back without first requesting a return will not be accepted.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method within 5–10 business days. Original shipping costs are non-refundable.

Damaged or wrong items

Please contact us within 7 days of delivery with photos and we will make it right.